Melissa Behn, a 15-year employee for the Palm Beach County Dispatcher waits to meet Bob Stephens for the first time on Thursday, August 2016 at the Palm Beach County Dispatch Center. Stephens called 911 when his wife Carrie started hemorraging in their home in Boca Raton on January 15, 2016 and Behn talked him through slowing the bleeding until Palm Beach County Fire Rescue could arrive to take her to the hospital where she received a transfusion which saved her life. (Joseph Forzano / The Palm Beach Post)